Effective Date: 15/01/2024

Introduction

At Navali Consulting Services Ltd, we are committed to protecting the privacy and safeguarding the personal data of our users. This Privacy Policy outlines the types of personal data we collect, how it is processed, and the rights and choices you have in relation to your personal information. This policy applies to all individuals who access and use our services from within the United Kingdom (UK).

Data Controller

Navali Consulting Services Ltd, registered in the UK, acts as the data controller for the processing of personal data covered by this Privacy Policy. Our contact details are provided at the end of this policy.

Data Collection and Usage

We collect a range of personal data necessary for providing our services and achieving the purposes set out below:

1. Registration Information: When you sign up for an account, we collect your name, email address, and sometimes your phone number. This information is required to create and manage your account and provide you with access to our services.

2. Usage Information: We collect information about your interactions with our services such as your IP address, device type, and browser details. We utilize this information to analyze trends, administer the website, and gather demographic information.

3. Payment Data: In order to process payments for certain services, we may collect payment card details and other financial information. Your payment information is securely processed and stored by our trusted third-party payment processor.

4. Communication Data: When you contact us via email, phone, or any other form of communication, we may collect and store your communication details to respond to your queries or requests.

Data Security

We employ robust security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. We restrict access to your personal information to employees who require it to perform their specific job duties. All personal data is transmitted securely and encrypted using Secure Socket Layer (SSL) technology.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

1. Consent: When you provide your explicit consent for specific processing activities, we rely on your consent to process your data accordingly.

2. Contractual Necessity: Certain data processing activities are necessary to fulfill our contractual obligations with you. For example, processing your payment information to complete a transaction.

3. Legitimate Interests: We may process personal data where it is necessary to pursue our legitimate business interests in managing and improving our services, provided that such interests do not outweigh your rights and freedoms.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

1. Right to Access: You have the right to request access to your personal data and receive a copy of the information we hold about you.

2. Right to Rectification: You can request correction of any inaccurate or incomplete personal data we hold about you.

3. Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.

4. Right to Restrict Processing: You can request a limitation on the processing of your personal data in specific situations.

Contact Us

If you have any questions, concerns, requests, or complaints about our Privacy Policy or data practices, please contact us at:

Navali Consulting Services Ltd 
info@navali.co.uk

We will respond to your inquiries within a reasonable timeframe and address any concerns to the best of our ability.